Return Policy

  • Apollo Sports USA Inc. (Apollo USA) cannot accept items purchased elsewhere for return or exchange. Only items that have been purchased directly from Apollo USA are eligible for exchange or return to Apollo. Products purchased through a reseller must be returned in accordance with their respective return and exchange policy.

  • Except as indicated below, items received at our facility within 30 calendar days of Apollo USA invoice date are eligible for return or exchange.

  • Return Merchandise (RMA) Number provided by Apollo USA must be noted on outside of box.

  • Apollo USA reserves the right to examine product before accepting for return or exchange.

  • Returned product must include accessories, tools, any other support item(s) included with product along with all original Apollo packaging. If missing, damaged or otherwise deemed not suitable for resale, the cost to replace support item(s) and/or product packaging will be deducted from amount of refund.

  • Upon acceptance of eligible return; Apollo will process refund at purchase price of product less any charges that may apply for replacement of support item(s) or packaging. Shipping charge is not refundable.

The Following Items Are Not Eligible For Return Or Exchange:

  • Refills, Parts and Service Kits

  • Special Order Products and Parts

  • Customized and Custom Made Product

  • Closeout, Demo, Display or other Sale product

  • Used, dirty or marred product

  • Damaged product

  • Items purchased through any other physical or web based sales location

  • Items purchased by an authorized reseller and drop shipped by Apollo Sports USA Inc.

  • Items purchased for commercial, military or resale purpose.

 Shipping Your Item Back To Apollo Sports USA

  • Return Merchandise Authorization (RMA) number, supplied by Apollo Sports USA Inc., must be displayed on the outside of package below our address. Use form below to request.

  • The product(s) you are returning should be in new condition, unused and repackaged in original product bag, box or case. For your own protection, we recommend insuring package and shipping by UPS, FedEx or USPS Priority Mail with signature required at delivery. Apollo Sports USA Inc., cannot be held responsible for items damaged or lost in transit. Scroll down to request your RMA #.

Request RMA#

Return Merchandise Authorization Number (RMA#) Required.